1. Nature of Products
DevBase sells digital products including Android application source code, Laravel backend systems, APIs, admin panels, documentation, and related digital assets. All products are delivered electronically and are non-tangible in nature.
2. No Refund Policy (Digital Goods)
This policy exists because digital products cannot be returned once delivered and access cannot be revoked reliably.
3. Please Review Before Purchase
We strongly encourage customers to review all available information before making a purchase, including:
- Live demo access (Android app / admin panel)
- Feature descriptions and documentation
- License type (Individual or Agency)
- Usage limitations and requirements
By completing a purchase, you acknowledge that you have reviewed and understood the product details.
4. Exceptional Circumstances
Refunds may be considered only under exceptional circumstances, such as:
- Duplicate payment due to a verified technical error
- Payment debited but product access not delivered
In such cases, users must contact us within 48 hours of the transaction with valid proof of payment.
5. Chargebacks & Payment Disputes
Initiating a chargeback or payment dispute without contacting us first may result in immediate suspension of access and termination of license.
We reserve the right to submit transaction logs, IP records, and delivery confirmation to payment gateways or banks to dispute fraudulent chargebacks.
6. Support & Assistance
If you face any technical issues related to product access or delivery, please contact our support team. We are committed to resolving genuine issues promptly.
7. Policy Updates
DevBase reserves the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting.
8. Contact Information
For refund-related questions or payment concerns, please contact us at:
📧 help.devbase@yadavatech.com